Whether in the clinic, recovery room, or simulation environment, 3AM Technologies provides the infrastructure needed to care for patients and train future healthcare providers. Our SimServeRx® system equips educational institutions to train future healthcare providers on effective medication management practices in simulation environments. The ServeRx® system brings safety and security to healthcare facilities with integrated software that reduces inventory costs and medication error rates. 3AM Technologies was founded in 2010 with the mission of providing medication management services with pride, honesty and vigilance.
Technology Support Specialist:
3AM Technologies is currently seeking a Technical Support Specialist to join our existing Operations team in Joelton, TN . A Technical Support Specialist is tasked with the obligation to provide excellent remote assistance to our customers. You will diagnose and troubleshoot software and hardware problems. The Technical Support Specialist will also be required to maintain and complete a program for the implementation and upgrading of our proprietary software including upgrading the supporting environment. Additionally, the successful applicant will be tasked with the preparation and setup of all pc’s that will be installed within our hardware solution.
If you’re naturally a helper, enjoy assisting people with computer issues and able to explain technical details simply, we’d like to meet you. Ultimately, you will be a person our customer’s trust. They will rely on you to provide timely and accurate solutions to their technical problems.
Are you excited about the possibilities technology can bring to healthcare? Are you interested in making a meaningful impact on people’s lives? Are you driven to make a difference? If so, we’d love to talk with you. Please send your resume to JamesM@3AMTechnologies.com
OR apply online:
Setup and train both onsite and online for the SimServeRx product line
The 3AM Implementation Specialist requires independence, exceptional interpersonal skills and an attention to detail. The ideal candidate must have excellent administrative and communication skills, an adept business sense, the ability to focus on meeting customer needs and desire to travel.
The Implementation Specialist will be required to perform onsite and virtual installation duties including, setup, training, and various other tasks for the SimServeRx product line.